Best Western Premier Herald Square

Hotel in a great location, room cleaned most days with new towels provided. Loved the cold water at reception as coming in from the very hot city to a very cold cup of water was great, nice little touch. Breakfast was lovely in the little cafe out the back, it did get very busy but the lady did her best to serve everyone quickly and she was so nice. AC was great in to room as it was very hot outside. Tube station only around the corner and bus transport was great also, buy the tube/bus pass great value. Pizza slices around the corner called Roma fab!!!! WIFI was grand

Every time you stepped into the hotel you were greeted with a smile and a hello! Staff on reception were really lovely and welcoming. Location was fantastic not too far from lots of landmarks such as one Vanderbilt, New York Public Library and Empire State Building. The Bagel shop a couple doors up was very convenient and plenty of nice eateries just a couple minutes walk away. I’d definitely stay again and our room 1304 had a great view of the top of Empire State Building and the ice machine was just outside our door.

The staff was always polite and helpful and the room was clean. It was easy to commute to and from the hotel since it was close to the trains and city attractions. We also got help with our bags between check-out time and our bus schedule, which was a big plus.

Great location, staff very friendly and accommodating, they keep your luggage free of charge after check out, rooms are not that small.

The room was small but comfortable, clean, and quiet. It was well located for my purposes, convenient to Grand Central Terminal. The bed was very comfortable. Everything needed was provided including good Wi-Fi and toiletries. The price was very good for NY even in off-season. I would stay again.